If you have any questions about the shop, your shop order or the return processing of a shop order, you can reach us at:
Tel: (0) 9 721 / 793057 8 - Mon - Fri 08:00 - 20:00
Sat - Sun 10:00 a.m. - 6:00 p.m
You can also reach us by email at:
bestellung@galaby.eu
or via WhatsApp at:
+49 162 739 6306
For every inquiry we ask you to indicate your order number and customer number.
If you have general questions about our products, the company, as a retailer or if you have complaints about orders that were not placed in our shop, you can contact us at:
Email: service@galaby.eu
Phone : +49 (0) 9 721 / 793057 8
In the event of a complaint about a product that you did not buy in our online shop, we need the original invoice or at least one photo* and your address data for the fastest possible processing. You are also welcome to enter your phone number and ask for a call back.
*Please note that the attachment can be a maximum of 4 MB. Otherwise your e-mail cannot be delivered.
If you have any questions about our business conditions or our work:
Email: info@galaby.eu
Phone : +49 (0) 9 721 / 73846-53
www.galaby.eu
YOUR ONLINE SHOP, YOUR TEAM
Address returns processing for orders from the Galaby Online-Shop:
Galaby. Online Handel
Returns department ONLINESHOP
Luitpoldstrasse 29
D-97421 Schweinfurt